Cancellation policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy purchase. This cancellation policy explains how you can change or cancel this type of purchase.

 
Subscriptions
By purchasing a subscription, you will receive repeat deliveries. These are based on the subscription's duration and the frequency you select.
Your payment information will be stored securely and you will be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may renew automatically at the end of their term. If you do not wish to renew a subscription, you may cancel it.
If you wish to cancel or modify your subscription, you can do so at any time. Order confirmation emails contain links to your order. From there, you can manage your subscription.
Please refer to our return policy for more information on returns and refunds.

 
Pre-Orders
When you purchase a pre-order, you are purchasing a product that is out of stock or will soon be available, but is not yet in inventory. We may charge no payment or a partial deposit at checkout, store your payment method, and then process and charge the full or remaining payment on a future date.
You may cancel a partially paid pre-order that has not yet been prepared. If the order has already been prepared, you cannot cancel it, but you may request a partial refund. Please refer to our return policy for more information on returns and refunds.